- Privacy and confidentiality
- Being treated with respect and dignity free from abuse, financial or other exploitation, retaliation, humiliation, and neglect
- A responsive formal complaints process free from retaliation or barriers to service and
- An impartial, ethical, and evidence-based medical or vocational evaluation which includes a clear explanation of its purpose, scope, and limitations.
It is important to us that the people that we serve are provided with service that is ethical and fair, in accordance with our mission statement, and is in compliance with all applicable human rights legislation. Prohibited grounds of discrimination described by the Ontario Human Rights Code include:
|Ancestry, colour, race
|Place of origin
|Disability (physical and mental)
|Family and marital status
|Gender identity and expression
|Record of offences
|Sex (including pregnancy)
We commit to providing services in a manner that is free of barriers by providing accommodation for the needs of those individuals covered by the Code, up to the point where it causes undue hardship. Every effort will be made to ensure that the impact of accommodation will not discriminate against another group protected by the Code.
We will work with individuals that request accommodation in an effort to ensure that the measures taken are both effective and mutually agreeable. We encourage individuals to make any needs for accommodation known to staff of Evolve and we commit to working with them to address the issue. We are committed to respecting the religious beliefs and practices of all persons served. We strive to accommodate persons served that require any type of accommodation due to a bona fide religious obligation. In the event that the person served feels that his or her needs have not been met in a reasonable manner, he or she may file a written complaint through our complaint process.